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Customer Service Representative

2 months ago


Nesconset, New York, United States Kaitlin Scott - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and in-person
  • Manage front desk operations, including answering phones, responding to emails, and greeting clients
  • Assist with administrative tasks, such as data entry and filing
  • Work collaboratively with our team to achieve sales and customer service goals
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of customer service experience preferred

Compensation and Benefits:

  • Competitive salary range: $55,000.00 - $75,000.00 per year
  • Opportunities for advancement and professional growth
  • Comprehensive benefits package, including health insurance, 401(k), and paid time off

About Our Company:

Kaitlin Scott - State Farm Agent is a dynamic and award-winning insurance agency dedicated to helping individuals and families manage the risks of everyday life. We are committed to providing exceptional customer service and building long-term relationships with our clients.