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Customer Service Representative
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and in-person
- Manage front desk operations, including answering phones, responding to emails, and greeting clients
- Assist with administrative tasks, such as data entry and filing
- Work collaboratively with our team to achieve sales and customer service goals
- Participate in ongoing training and development to improve skills and knowledge
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1-2 years of customer service experience preferred
Compensation and Benefits:
- Competitive salary range: $55,000.00 - $75,000.00 per year
- Opportunities for advancement and professional growth
- Comprehensive benefits package, including health insurance, 401(k), and paid time off
About Our Company:
Kaitlin Scott - State Farm Agent is a dynamic and award-winning insurance agency dedicated to helping individuals and families manage the risks of everyday life. We are committed to providing exceptional customer service and building long-term relationships with our clients.