Sales Associate

2 weeks ago


Erie, Pennsylvania, United States Chico's Full time

Job Summary:

As a Sales Associate at Chico's, you will play a vital role in promoting a customer and product-focused sales culture. Your primary responsibility will be to support Management in ensuring a great customer experience and maximum profitability.

Key Responsibilities:

• Drive sales by utilizing sales techniques and communicating product knowledge to customers.
• Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
• Ensure merchandise handling, presentation, loss prevention, and other duties are maintained to the highest standards.
• Participate in visual directives, including monthly store sets and zone maintenance.

Customer Experience:

• Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
• Ensure prompt resolution of customer concerns and provide a fast and efficient register experience.
• Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.

Operational Excellence:

• Support replenishment activities to keep the store full and abundant.
• Assist with locate fulfillment and visual directives, including floor sets and window changes.
• Maintain boutique cleanliness and organization.

Teamwork and Growth:

• Promote an inclusive, collaborative approach to problem-solving and seek personal developmental opportunities.
• Regular attendance and flexibility to work a variety of shifts, including nights, weekends, and holidays, are essential to this role.


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