Healthcare Professional
3 days ago
We are a primary care solution that prioritizes quality, affordability, and patient satisfaction. Our comprehensive services include seamless in-office and 24/7 virtual care, on-site labs, and preventive care programs.
We're committed to building a diverse team of empathetic professionals who share our vision for delivering exceptional patient experiences.
The OpportunityThis role involves working as a Float Medical Assistant, supporting patients with their preventive, chronic, and acute care needs. Key responsibilities include:
- Establishing trusting relationships with patients and their families through effective communication and support
- Capturing relevant patient information while rooming patients, taking vitals, and performing standard assessments
- Assisting with post-visit care coordination, including scheduling appointments and sharing information with the patient's care team
- Collaborating with providers to monitor patient health and ensure up-to-date preventive measures
- Participating in daily practice operations, such as answering phone calls and ensuring clinical space maintenance
- Providing patient education on chronic disease management and coaching using motivational interviewing techniques
To succeed in this role, you'll need:
- A minimum of 1 year of experience in customer service or patient-facing roles in healthcare settings
- Strong written and verbal communication skills
- Experience working on collaborative teams and adapting to change
- Proficiency in computer technology, including typing and software navigation
We offer a competitive benefits package, including:
- Paid sabbatical for every five years of service
- Employee Assistance Program
- Competitive medical, dental, and vision plans
- Free One Medical memberships for yourself, friends, and family
- Pre-tax commuter benefits
- PTO cash outs
- Competitive salary: $23.50 per hour based on a standard full-time schedule
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