Inside Sales Associate

5 days ago


Troy, Ohio, United States ITW Full time

**Job Overview**

We are looking for a skilled Inside Sales Support Specialist to join our team at ITW Food Equipment Group. In this role, you will provide exceptional customer service and support to our internal and external customers.

Key responsibilities include:

  • Receiving, processing, and resolving incoming orders and inquiries from our field sales representatives and end-users of our products.
  • Collaborating with cross-functional teams to ensure seamless order fulfillment and resolution of customer issues.
  • Developing strong relationships with customers to understand their needs and preferences.
  • Providing proactive solutions to prevent customer issues and improve overall satisfaction.

The ideal candidate will have:

  • 3+ years of sales and/or customer support experience.
  • Associate degree in Business Administration/Marketing or equivalent experience.
  • Excellent oral, interpersonal, and written communication skills.
  • Proficient in Microsoft Office products, including Word, Excel, and Outlook.

Salary: $55,000 - $75,000 per year, based on location and experience.



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