Haus Experience Specialist

2 weeks ago


Truckee, California, United States Gravity Haus Inc Full time
Job Title: Haus Experience Specialist

Gravity Haus Inc is seeking a highly motivated and customer-focused Haus Experience Specialist to join our team. As a key member of our hospitality team, you will be responsible for creating memorable experiences for our guests and members.

Key Responsibilities:
  • Ensure consistent execution of service standards
  • Cultivate friendships and loyalty within the Gravity Haus community
  • Assess, optimize, and manage room blocking, guest requests, and bedding needs
  • Check in and check out protocols with daily usage of the PMS system
  • Daily use of Alice software to connect with guests, members, and report maintenance issues
  • Communicate efficiently with all Gravity Haus divisions to create a memorable Gravity Haus experience
Requirements:
  • 1+ year of hotel experience preferred
  • 1+ year of customer service preferred

What We Can Offer You:

  • Benefits for full-time regular team members include health insurance options, 401K with company match, and Gravity Haus All In Membership


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