Customer Service Associate

3 weeks ago


Ketchikan, Alaska, United States Wal-Mart Stores , Inc. Full time

Job Summary: We are seeking a Customer Service Associate to join our team at Wal-Mart Stores, Inc. in Ketchikan, AK. As a key member of our front-end services team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

About the Role: As a Customer Service Associate, you will be responsible for handling customer transactions, responding to customer inquiries, and maintaining a clean and organized store environment. You will also assist with restocking shelves, operating equipment, and performing other tasks as needed.

Key Responsibilities:

  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner
  • Process customer transactions accurately and efficiently, including scanning items, handling returns, and counting cash
  • Maintain a clean and organized store environment, including restocking shelves, sweeping floors, and cleaning equipment
  • Assist with receiving and processing shipments, stocking merchandise, and facing shelves
  • Operate equipment safely and effectively, including cash registers, credit card machines, and cart movers

Requirements: To be successful in this role, you must have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be willing to learn and adapt to new situations. You must also be able to lift up to 25 pounds, stand for long periods, and move quickly and easily around the store.

What We Offer: As a valued member of our team, you will receive competitive pay, performance-based incentives, and a range of benefits, including medical, vision, and dental coverage, 401(k), stock purchase plan, and paid time off.

Salary Range: $14.00 - $26.00 per hour, depending on experience and qualifications.



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