IT Infrastructure Director

3 weeks ago

Seattle, Washington, United States Acumatica Full time

Acumatica is a leading innovator in cloud ERP with a mission to empower small and mid-size businesses worldwide. We've gained recognition from analysts like G2 and Info-Tech, but don't just take our word for it – explore the features and benefits of our cloud business management software.

Job Overview

We're seeking an experienced Director, IT Infrastructure to lead global delivery of corporate systems, networks, mobility solutions, data centers, office infrastructure, incident management, change management, productivity applications, messaging, collaboration, audio/visual technology, security operations, and end user services.

Key Responsibilities:

  1. Leverage your expertise to grow and lead our existing IT systems team, portfolio, and capabilities.
  2. Establish and maintain corporate IT standards, lifecycle management, and policies.
  3. Promote remote computing, VDI, new hire provisioning, endpoint management, and mobile device management best practices.
  4. Develop and implement a comprehensive IT infrastructure strategy.
  5. Oversee the analysis, design, and implementation of remote access, third-party access, corporate/partner portal identity, and access management.
  6. Achieve alignment with cross-functional technical solution stakeholders.
  7. Balance investments and risk to optimize company value within a 2-year time horizon.
  8. Drive the implementation of zero-trust security principles and systemic enforcement of security policies.
Requirements
  • Bachelor's degree or equivalent experience in IT, MIS, Engineering, Computer Science, or Business.
  • 5+ years of experience as a global IT functional leader (2000+ users) with hands-on configuration and design expertise.
  • Certifications/professional affiliation: Microsoft, Cisco, Data Dog, RingCentral, AWS, Atlassian.
  • Strong knowledge of networking, SASE, MDM, DLP, encryption, identity, DNS, email, collaboration technology, case/major incident management, enterprise architecture, performance management, operations, databases, AI tools, contact center technology, data center management, power systems, HVAC, and building access systems.
  • Proven leadership skills in planning, hiring, employee development, budgeting, and conflict resolution.
  • Effective communication and presentation skills for cross-functional and executive audiences.
  • Leadership ability and executive presence.
What We Offer
  • An estimated annual salary range of $190,000-$225,000, based on experience and qualifications.
  • The opportunity to work in a dynamic and innovative environment with a casual and high-energy culture.
  • A competitive compensation package, including bonus and stock options for full-time employees.
  • The chance to make a meaningful impact on our customers' success and contribute to the growth of our company.

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