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Senior Quality Assurance Specialist

2 months ago

Pleasant Prairie, Wisconsin, United States Uline, Inc. Full time

Senior Supplier Quality Specialist

About the Role

As a Senior Supplier Quality Specialist at Uline, you will be responsible for ensuring the highest quality standards are met across our product lines. This involves establishing and implementing quality standards, analyzing customer feedback, and collaborating with cross-functional teams to resolve quality concerns.

Key Responsibilities

  • Develop and maintain quality standards for owned product lines
  • Analyze customer comments and product returns to identify trends and areas for improvement
  • Collaborate with product managers, purchasing vendors, and warehouse teams to resolve quality issues
  • Work with the quality control team to negotiate returns, analyze customer data, and drive continuous supply chain improvement
  • Build strong relationships with vendors, manufacturers, and internal stakeholders

Requirements

  • Bachelor's degree
  • 3+ years of quality assurance or vendor management experience
  • Proficient in Microsoft Office, especially Excel
  • Able to lift at least 50 lbs
  • Excellent analytical, problem-solving, and organizational skills with attention to detail
  • Available for travel to Uline's North American locations

What We Offer

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

About Uline

Uline is a leading distributor of shipping, industrial, and packaging materials. We pride ourselves on providing exceptional service, quality products, and same-day shipping of our vast inventory. Join our team and be part of a company that values quality, innovation, and customer satisfaction.