Community Manager

2 weeks ago


Middleton, United States Horizon Management Services, Inc. Full time
Job Overview

Horizon Management Services, Inc. is seeking a highly motivated and experienced Community Manager to oversee the overall management of Parmenter Circle I and II in Middleton, WI. As a key member of our team, you will be responsible for ensuring the smooth operation of our properties, providing exceptional customer service to residents, and driving business growth through effective leasing and marketing strategies.

Key Responsibilities
  • Leasing and Marketing:
    • Develop and implement effective leasing and marketing strategies to maintain 100% occupancy levels.
    • Conduct apartment tours, open houses, orientations, and marketing events to showcase our properties.
    • Utilize selection and retention strategies to maintain a high level of resident satisfaction.
    • Manage all aspects of leasing, including showings, follow-up, and lease signing.
  • Resident Services:
    • Provide exceptional customer service to residents, addressing their concerns and resolving issues in a timely and professional manner.
    • Oversee the maintenance of our properties, ensuring they are clean, safe, and well-maintained.
    • Manage the waitlist for each property and ensure timely communication with prospective residents.
  • Property Management:
    • Oversee the overall management of our properties, including budgeting, forecasting, and financial reporting.
    • Manage the maintenance staff, ensuring they are equipped to handle maintenance requests and repairs.
    • Develop and implement strategies to improve resident satisfaction and retention.
  • Compliance and Risk Management:
    • Ensure compliance with all relevant laws, regulations, and company policies.
    • Identify and mitigate potential risks to the company and its assets.
Requirements
  • Minimum high school diploma or equivalent; Bachelor's degree preferred.
  • At least 2 years of experience in property management, leasing, or a related field.
  • Excellent communication, customer service, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
  • Intermediate to advanced Microsoft Suite skills.
What We Offer

Horizon Management Services, Inc. offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced Community Manager looking for a new challenge, please submit your application today


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