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Pet Care Specialist

1 month ago

Lake Jackson, Texas, United States Petco Full time
Job Title: Sales Solutions Generalist

At Petco, we're passionate about improving the lives of pets, pet parents, and our partners. As a Sales Solutions Generalist, you'll play a critical role in delivering an exceptional customer experience by providing personalized solutions for our guests' needs.

Key Responsibilities:
  • Engage with guests to understand their needs and preferences, and provide tailored solutions to meet their expectations.
  • Assist guests in selecting the right products and services for their pets, and ensure a seamless shopping experience.
  • Process transactions efficiently and effectively, while maintaining a high level of customer satisfaction.
  • Develop a deep understanding of our products and services, and stay up-to-date on industry trends and best practices.
  • Collaborate with colleagues to achieve sales goals and drive business results.
  • Contribute to a positive and inclusive work environment, and promote a culture of teamwork and collaboration.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • A genuine passion for animals and their care, with a strong understanding of pet nutrition and behavior.
  • Ability to work effectively in a fast-paced environment, with a high level of energy and enthusiasm.
  • Previous sales or customer service experience, preferably in a retail or pet-related environment.
  • Ability to lift 50 pounds and stand for long periods of time, with a willingness to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and development, with a focus on promoting from within.
  • A fun and dynamic work environment, with a strong sense of community and teamwork.
  • Discounts on Petco products and services, as well as access to exclusive employee perks and benefits.