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Restaurant Shift Leader

2 months ago

Waukegan, Illinois, United States MOD Super Fast Pizza, LLC Full time
About MOD Super Fast Pizza, LLC

MOD Super Fast Pizza, LLC is a company that makes pizzas to serve people, contributing to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve.

Job Summary

As a Restaurant Shift Leader - Team Manager, you will direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You will set the example of what it means to serve, what it means to create a place and platform where every guest can experience pizza that is personal.

Key Responsibilities
  • Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership.
  • Help create a MOD vibe that our customers expect.
  • Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
  • Demonstrate, train and coach Squad in all methods for accomplishing store tasks.
  • Demonstrate knowledge of all Operational Standards and resources.
  • Partner with General Manager to engage the board community of our restaurant.
Requirements
  • Minimum of 1 year of customer service or restaurant leadership experience.
  • Experience successfully leading, coaching, training, and motivating front line employees.
  • Ability to think strategically and act tactically.
  • Ability to stay calm and focused in busy restaurant operations.
  • Must be at least 18 years old.
Preferred Qualifications
  • Experience successfully providing on-the-job training to others in a rapidly changing environment.
  • Experience as a shift lead in a retail environment.
Working Conditions

High noise levels due to operations, customers, and overhead music. May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer. Varying schedule to include evenings, holidays, and extended hours as business dictates. Will work near moving or mechanical parts. Will work inside a walk-in refrigerator and freezer.