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H&M Sales Associate

1 month ago


Paramus, New Jersey, United States H&M Group Full time

About the Role

H&M Group is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a visually appealing store environment, and meeting sales targets.

Your Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on the latest fashion trends and H&M Group's product offerings.
  • Ensure a visually appealing store environment, maintaining high standards of store appearance and organization.
  • Meet sales targets, achieving individual and team goals through effective sales techniques and customer engagement.
  • Work collaboratively with colleagues to achieve store objectives, providing support and assistance as needed.
  • Participate in visual merchandising and store displays, contributing to the creation of an engaging and immersive shopping experience.
  • Process transactions accurately and efficiently, handling customer payments and returns in a professional manner.
  • Contribute to the maintenance of a positive and inclusive store culture, promoting diversity and respect among colleagues and customers.

What We Offer

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including a staff discount card and access to our H&M Incentive Program.
  • The chance to work with a global fashion brand, contributing to the creation of a sustainable and responsible fashion industry.
  • A flexible and inclusive work schedule, with opportunities for part-time and full-time work.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A passion for fashion and customer service, with a keen eye for detail and a commitment to delivering exceptional results.
  • The ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet changing store demands.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Why Join H&M Group?

H&M Group is a global fashion brand, committed to creating a sustainable and responsible fashion industry. We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about fashion and customer service, and we're looking for like-minded individuals to join our team.