Elevated Store Leadership Role

3 days ago


Chicago, Illinois, United States Cash America Pawn Full time
Job Overview

Cash America Pawn is seeking an experienced Retail Assistant Store Manager to lead our team in driving sales, customer satisfaction, and overall store performance.

As a key member of our management team, you will be responsible for mentoring and developing employees, analyzing store financial statements, and implementing strategies to meet or exceed financial goals. This role requires strong leadership skills, a customer-centric approach, and the ability to work collaboratively with the Store Manager.

Estimated Salary Range

$45,000 - $55,000 per year, based on experience and location.

Key Responsibilities
  1. Customer Engagement: Foster a positive customer experience by addressing issues promptly, providing excellent service, and ensuring a welcoming environment.
  2. Employee Development: Mentor and train Pawnbrokers to meet FirstCash standards, promoting a culture of excellence and professionalism.
  3. Financial Analysis: Evaluate store financial statements, identify areas for improvement, and develop strategies to drive profitability.
  4. Asset Protection: Ensure inventory control, property safety procedures, and documentation are in place to protect company assets.
Requirements and Qualifications
  • A minimum of 6 months of management/3rd key experience.
  • Ability to lift/carry up to 50 pounds.
  • Demonstrated ability to supervise others effectively.
  • Ability to work with firearms and become certified.
  • A high school diploma or equivalent experience.
Benefits
  • Comprehensive medical, dental, vision, life, and supplemental insurance options (eligibility required).
  • Flexible working hours, including weekends and holidays.
  • Commission-based pay structure, earning 2-8% commission on gross profit.


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