Client Service Leader for Water Services
3 weeks ago
Job Description:
We are seeking an experienced Client Service Leader to lead client engagement and business development for water and wastewater municipal infrastructure in the Northern California market. As a member of our team, you will contribute to CDM Smith's mission by developing client engagement strategies, aligning firm-wide strategies with local business development activities, and being responsible for the overall financial performance of projects within a client portfolio.
Responsibilities:
- Develop and execute client engagement strategies to grow business with new clients.
- Align CDM Smith's firm-wide strategies with local business development activities.
- Lead client and project teams to meet client needs and project requirements.
- Develop and lead proposal efforts and presentations.
- Implement CDM Smith's Sales Delivery Process and proactive use of sales tools.
- Negotiate critical issues with clients and potential teaming partners and subconsultants.
- Develop technical approaches and strategies.
- Assist on individual projects and meet billable hour targets.
- Meet annual sales goals from both existing and new clients.
- Manage business development budgets and costs.
- Engage in routine coordination with other area client service leaders and internal business units to meet business objectives.
- Follow and implement CDM Smith's standardized business practices.
- Participate in CDM Smith's training program to reinforce core competencies of the client service leader position and obtain requisite certifications within 6 months of onboarding.
- Adhere to CDM Smith's Core Values.
Requirements:
- Bachelor's degree.
- 15 years of related experience.
- Domestic and/or international travel may be required.
- Equivalent additional directly related experience will be considered in lieu of a degree.
Preferred Qualifications:
- Professional Engineering (PE) License is preferred.
- Previous experience winning/managing water/wastewater projects in the Northern California market.
- Excellent communication, networking, and team building skills.
- Bachelor's degree in Civil, Environmental, or Chemical Engineering.
Why CDM Smith?:
We provide a challenging and progressive work environment, where you can contribute to our mission and grow your career. Our team is committed to delivering world-class solutions and making a difference in the world.
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