ServiceNow Architect

5 days ago


Nashville, Tennessee, United States Bernard Nickels & Associates Full time
ServiceNow Architect

We are seeking a highly skilled ServiceNow Architect to join our team at Bernard Nickels & Associates. As a ServiceNow Architect, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our clients.

Key Responsibilities:

  • Design and implement ServiceNow solutions for ITSM, HRSD, APM, PPM, GRC, and ITAM modules
  • Lead architecture activities such as designing, roadmapping, and proof-of-concepts on COTS platforms or Low Code/No Code platforms
  • Manage multiple customers, complex projects, and multiple initiatives simultaneously
  • Interpret metrics for usage and performance using Instance Observer and Instance Security
  • Integrate Thycotic Secret Server and other enterprise applications
  • Administer and configure ServiceNow instances for internal and external clients

Requirements:

  • 6+ years of industry experience in developing and architecting software platforms and products
  • At least 4 years of experience on ServiceNow platform in modules like ITSM, HRSD, APM, PPM, GRC, or ITAM
  • Experience with ETL Tools, such as Perspectium or Snow Mirror
  • Knowledge of Integration Hub, Flow Designer, UI Framework, and UI Builder
  • Experience with NOW Intelligence and Web Development
  • Exposure to Service Portal and Washington version
  • Experience working with SAFe, Scrum, or Agile development processes

Preferred Qualifications:

  • Extensive experience in administering, configuring, and managing enterprise applications like Globalscape
  • Prior knowledge and experience in configuration and maintaining Managed Access Control (MAC)

About Us:

Bernard Nickels & Associates is a leading provider of ServiceNow solutions. We are committed to delivering high-quality solutions that meet the needs of our clients.


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