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Room Quality Assessor

4 weeks ago


Aspen, Colorado, United States Marriott International Inc Full time
Additional Information Pay: $23.50/hour, Full-Time, Year Round With Benefits
Job Number
Job Category Housekeeping & Laundry
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Monitor the status of cleaned rooms. Complete checklists to document cleanliness and condition of each designated area. Fulfill necessary Housekeeping documentation. Identify room assignments and the type of cleaning required for each room. Evaluate guest rooms after they have been serviced by Housekeeping staff. Respond promptly to inquiries from guests and other departments. Access guest rooms following established procedures to ensure vacancy before entering.

Assist management in the recruitment, training, scheduling, evaluation, counseling, discipline, and motivation of employees; serve as a role model. Adhere to all company and safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications; store flammable materials properly. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; safeguard company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs; assist individuals with disabilities; express gratitude to guests with genuine appreciation. Ensure compliance with quality expectations and standards; identify, recommend, develop, and implement new strategies to enhance organizational efficiency, productivity, quality, safety, and/or cost savings. Foster and maintain positive working relationships with others; support the team in achieving common goals; listen and respond appropriately to the concerns of fellow employees. Communicate with others using clear and professional language. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and over 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period throughout the work shift. Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination. Access and locate work-related information using computers and/or point of sale systems. Visually verify and interpret written documents. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of relevant work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay rate for this position is $22.50 to $23.50 per hour and includes health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other wellness benefits. Benefits may be subject to general eligibility, waiting period, contribution, and other requirements and conditions.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Combining timeless glamour with a modern spirit, St. Regis Hotels & Resorts is dedicated to delivering exquisite experiences at luxury hotels and resorts worldwide. The brand has maintained a commitment to an uncompromising level of bespoke and anticipatory service for all guests, delivered flawlessly by a team of gracious hosts that blend classic sophistication with modern sensibility, as well as our signature Butler Service.