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Relationship Banker

2 months ago

Woodridge, Illinois, United States Bank of America Full time
Job Description:

At Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Relationship Banker, you will play a critical role in building strong relationships with our clients and providing them with tailored solutions to meet their financial needs.

Key Responsibilities:
  • Client Engagement: Engage with clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
  • Cash Handling: Accurately and efficiently process cash transactions for clients as needed.
  • Relationship Building: Build relationships with clients to gain in-depth knowledge of their financial and life priorities and connect them to solutions that meet their financial goals.
  • Operational Excellence: Execute the bank's risk culture and strive for operational excellence in daily activities.
  • Business Growth: Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Requirements:
  • Enthusiasm and Motivation: Be an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
  • Collaboration: Collaborate effectively to get things done, building and nurturing strong relationships.
  • Problem-Solving: Apply strong critical thinking and problem-solving skills to meet clients' needs.
  • Communication: Communicate effectively and confidently, and be comfortable engaging all clients.
  • Adaptability: Have the ability to learn and adapt to new information and technology platforms.
Preferred Qualifications:
  • Financial Services Experience: Experience in financial services and knowledge of financial services industry, products, and solutions.
  • Sales Experience: One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
  • Cash Handling Experience: Six months of cash handling experience.
  • Education: Bachelor's degree or business relevant associate degree such as business management, business administration, or finance.
Skills:
  • Adaptability: Adapt to changing client needs and market conditions.
  • Business Acumen: Understand the financial services industry and its products and solutions.
  • Customer and Client Focus: Prioritize client needs and provide personalized service.
  • Oral Communications: Communicate effectively and confidently with clients.
  • Problem Solving: Apply critical thinking and problem-solving skills to meet client needs.
Work Environment:

Bank of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.