UVA Health Access Operations Liaison

3 days ago


Charlottesville, Virginia, United States Commonwealth of Virginia Full time
About UVA Health

At the University of Virginia, we are committed to delivering exceptional patient care and improving health outcomes. Our team is dedicated to creating a positive and supportive work environment that fosters collaboration and innovation.

Job Summary

We are seeking an experienced Access Operations Liaison to join our team at UVA Health. In this critical role, you will be responsible for supporting the implementation and maintenance of scheduling tools and processes to ensure seamless access to care for patients across all UVA Health entities.

Key Responsibilities
  • Collaborate with front-line Access and Clinic Operations teams to identify opportunities for process improvement and implement sustainable solutions.
  • Serve as a liaison between various stakeholders, including Capacity Management, Epic, Quality and Standards teams, to ensure effective communication and alignment on access goals.
  • Develop and maintain knowledge of departmental decision trees and templates to inform change management and validate proposed changes against established standards.
  • Support data analysis and trend monitoring to inform access initiatives and measure progress towards goals.
  • Provide input to management on strategies to achieve access goals and resolve operational issues.
  • Foster open communication and collaboration among clinical, access, and provider teams to address perceived needs and processes.
Requirements
  • Bachelor's Degree preferred; Associate's Degree required.
  • 3 years of experience in healthcare operations or a related field; 5 years of experience preferred.
  • Strong analytical and problem-solving skills, with ability to interpret complex data and communicate findings to diverse stakeholders.
Compensation

The salary range for this position is $51,417.60 - $82,264.00 per year, commensurate with experience.



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