Bridge Coach

4 days ago


Chicago, Illinois, United States Metropolitan Family Services Full time
Job Title: Bridge Coach

Metropolitan Family Services is seeking a highly motivated and experienced Bridge Coach to join our Calumet team at our Financial Opportunities Center (FOC). As a Bridge Coach, you will play a critical role in empowering individuals to reach their greatest potential and positively impact their communities.

Key Responsibilities:
  • Provide outreach and recruitment services to potential participants for the Innovative Bridge and Transition Program.
  • Conduct situational assessments and vocational explorations to identify participant needs and goals.
  • Develop and implement individual employment plans that outline participant employment objectives.
  • Facilitate contextual classroom learning in preparation for Innovative Bridge and Transition Program training and testing.
  • Conduct Test of Adult Basic Education (TABE) and other applicable skills testing as required by the funder.
  • Provide referrals to workforce services, employment readiness, educational, and other supportive services to address identified needs and reduce employment barriers.
  • Assist with employment readiness training and job search assistance to help clients become job ready.
  • Establish and maintain relationships with employers to address barriers or concerns and support client advancement opportunities.
  • Handle emergency and crisis situations with residents.
  • Work within contract, grant, and program requirements, including meeting timelines and reporting requirements.
  • Collaborate with other program staff in the planning and implementation of services.
  • Authorize limited amounts of financial assistance to clients with supervisory approval.
  • Engage in ongoing professional development to enhance skills and understanding.
Requirements:
  • Bachelor's Degree in Education, Business, Communications, or a related field.
  • Three years of training or demonstrated experience in providing workforce development/case management services for at-risk adult populations.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively with diverse staff and service populations.
  • Accountability for providing exceptional customer service.
  • Exceptional organizational skills.
  • Knowledge of Excel to track economic self-sufficiency data.
Benefits:
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 12 paid holidays.
  • Paid Time Off (PTO).
  • Parental Leave.
  • Bereavement Leave.
  • 401K Plan.
  • Training and Professional Development Plan with E-Learning.
  • Wellness Initiative Program.
  • Employee Assistance Network.

Metropolitan Family Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.



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