Sales Floor Manager
2 months ago
We are seeking a highly motivated and results-driven Key Holder to join our retail store leadership team at Le Creuset UK Limited. As a critical member of our team, you will play a key role in supporting the store in delivering excellence in sales, service, and operations.
Key Responsibilities- Leadership
- Drive business results by maximizing daily sales plans and productivity goals, and improving key performance indicators (KPIs) through active coaching on the sales floor.
- Demonstrate a personal commitment to achieving store targets by consistently promoting current marketing programs and utilizing company resources to optimize selling activity.
- Act as Manager-On-Duty, ensuring the store consistently achieves sales goals and executes all operational functions.
- Build effective partnerships with the team, Store Manager, and field/corporate partners through consistent communication, teamwork, and respect.
- Sales and Service
- Role model company selling expectations and actively work to foster customer loyalty through proactive clienteling.
- Promote engaging customer experiences by sharing expertise on cooking, baking, or entertaining.
- Utilize training tools and resources to educate self/team on product, improve selling skills, and achieve business goals.
- Achieve personal sales and KPI goals.
- Operations
- Perform basic operations activities, including cash handling and reporting, price changes, merchandise handling, and open and closing duties.
- Maintain visual standards, store merchandising practices, and inventory control activities.
- Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs, and demands of the business.
- Prior retail sales and supervisory experience, preferably in a specialty retail environment.
- Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
- Physical requirements include the ability to stand and walk for extended periods on the sales floor, climb a ladder, lift, and carry up to 25 pounds.
- High School Graduate or equivalent.
- Must be 18 years of age.
- Comprehensive benefits package (health, dental, vision, family build coverage, etc.).
- Holiday and vacation pay.
- Monthly bonus opportunity based on store sales achievement.
- 401k match.
- In-store incentives.
- Growth opportunities: Growth = Joy, and we are all about encouraging both.
- Work/life balance: No need to show off your juggling skills, we offer the flexibility and resources to balance both.
- Generous employee discount: How much space do you have in your kitchen? Seriously.
At Le Creuset, our mission is simple - to inspire and empower people everywhere to make joy through cooking. Our recipe is equal parts passion, hard work, and fun with a culture as vibrant as our products. We constantly stretch ourselves and encourage our associates to do the same. When you join Le Creuset, you become part of a dynamic team that focuses on innovation and collaboration. You are part of something - your first day to every moment thereafter, you're going to love what you do.
FLSA STATUS: Non-exempt
EEO STATEMENT: Le Creuset is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and associates without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. Le Creuset seeks to recruit, develop, and retain the most talented people from a diverse candidate pool that represents a variety of backgrounds, perspectives, and skills.
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