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Field Service Technician for Construction Equipment

2 months ago


Dickinson, North Dakota, United States Butler Machinery Company Full time
Job Overview

Position: Field Service Technician for Construction Equipment

Butler Machinery Company is seeking a dedicated Field Service Technician to operate in various locations and provide exceptional service to our clients.

Position Summary

We are in search of proactive and customer-focused service technicians who are passionate about the heavy machinery sector. This role is ideal for individuals who thrive in both independent and collaborative settings and are eager to enhance their skills and advance their careers. As a technician, you will utilize your mechanical skills to conduct maintenance, diagnostics, and repairs for customer equipment primarily in a field service environment. At Butler, you will have the chance to grow both personally and professionally within a family-owned organization that has been a staple in the industry since 1955, emphasizing the development of leadership qualities in every employee and promoting from within.

Our ideal candidate is someone who values strong relationships, is committed to customer satisfaction, strives for excellence, demonstrates high integrity and accountability, and prioritizes safety in all tasks.

The ongoing success of Butler relies on a team that embodies our mission, lives our values daily, and is eager to develop their careers alongside our expanding business.

Compensation: Full-Time Technician Pay Scale: $30.56/hr-$49.51/hr (+ $2.00 Differential)

Required Qualifications:
• Associate Degree or equivalent training and experience preferred.
• Experience in construction equipment repairs.
• Proficiency in welding and knowledge of cutting torch operation.
• Self-motivated, organized, and capable of working independently.
• Excellent written and verbal communication skills.
• Familiarity with DBS and BMTS systems.
• Willingness to travel as needed.
• Clean driving record is essential.
• CDL license or the ability to obtain one is required.
• Must reside within the service area.

Key Responsibilities:
The role encompasses, but is not limited to, the following duties:
• Conduct fieldwork in remote areas, with potential overnight stays.
• Operate from a Field Service Truck.
• Respond to emergency repair situations after hours as necessary.
• Opportunity for overtime based on workload (anything over 8 hours daily is compensated at 1.5x your hourly rate).
• Complete service reports, time cards, and parts returns promptly.
• Maintain effective communication with customers and supervisors.
• Troubleshoot diesel technology systems and components efficiently, including electrical, hydraulic, and powertrain systems.
• Perform all maintenance and repair tasks on the construction equipment we represent.
• Make decisions that are fair and in the best interest of our customers, company, and suppliers.
• Work with minimal supervision.
• Uphold and promote Butler Machinery's mission, vision, and values.
• Undertake additional duties as assigned.

Benefits:
As a family-owned business for three generations, we currently employ over 900 associates across multiple locations. We are looking for self-motivated individuals to contribute to our ongoing success. Our comprehensive benefits package includes:
• Generous retirement plan with an 8% company guarantee once eligibility is met, with no minimum contributions required.
• Health Insurance with multiple plan options.
• Health Savings Account contributions up to $1,100/year.
• Flexible Benefit Plans.
• Dental and Vision Insurance options.
• Basic Life/AD&D and Supplemental Life Insurance.
• Employer-paid Short-Term Disability Coverage.
• Paid Holidays and Paid Time Off (PTO).
• 401(K) Plan.
• Employee Assistance Program (EAP) including Health Coaching.
• Additional company-sponsored benefits such as uniforms and educational assistance.

Diversity & Inclusion Statement:
Diversity fosters innovation; inclusion drives success. We believe that a variety of perspectives and ideas enable us to achieve the best outcomes for our workforce, workplace, and customers. We are committed to creating an environment where all employees can express their ideas and passions, allowing us to tackle challenges and explore new opportunities.

Equal Opportunity Employer