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B2B Sales Support Associate
2 months ago
Company Overview
ACE Cellular Inc. - a Wireless Zone Retailer, is a leading provider in the telecommunications sector, committed to delivering exceptional customer service and innovative solutions.
Position Title: Business to Business Sales Support Associate
Location: Southeastern Connecticut
Employment Type: Full-Time with flexible scheduling
Compensation: $39,000 - $44,000 plus monthly performance incentives
Hiring Bonus: Additional $1,500 available for new hires after 90 days of continuous employment.
Work Environment: Join a vibrant and dynamic team in a fast-paced industry.
Role Overview
As a Sales Support Associate at ACE Cellular Inc., you will play a crucial role in supporting our external sales team by providing reliable assistance and developing expertise in both wireless and wired technology solutions. This position involves direct engagement with clients, managing orders, resolving customer inquiries, and maintaining comprehensive knowledge of all products, services, pricing structures, promotions, and features.
Key Responsibilities:
- Assist Account Executives in crafting solutions for intricate challenges.
- Support the Account Executive team across various business functions.
- Engage directly with clients to manage orders and address service-related concerns.
- Troubleshoot customer issues and devise tailored business solutions.
- Maintain an in-depth understanding of all company offerings.
- Deliver prompt and courteous customer service through various communication channels.
- Foster strong relationships with our clientele.
- Collaborate with marketing, finance, and logistics teams to ensure seamless sales operations.
Candidate Qualifications:
- Highly organized with exceptional attention to detail.
- Strong verbal and written communication abilities.
- Proficient in Microsoft Word and Excel.
- Professional demeanor and appearance.
- High school diploma or equivalent; college experience is advantageous, but we welcome candidates without it.
Benefits:
- Flexible working hours and competitive salary.
- Comprehensive benefits package including health, dental, and vision insurance.
- Company-paid life insurance and short-term disability coverage.
- Retirement plan with 100% company match.
- Paid time off for vacations, sick days, and training.
- Employee discounts and purchase programs through Verizon Wireless.
Why Join ACE Cellular Inc.?
- Be part of a successful team recognized for excellence in sales and customer service.
- Experience a fun, fast-paced work environment in a high-demand industry.
- Opportunities for career advancement; we invest in our employees' growth.
- Contribute to community initiatives; last year, we supported numerous organizations.
- Create exceptional customer experiences that exceed expectations.
Equal Employment Opportunity:
We are proud to be an equal opportunity employer, celebrating diversity in our workforce, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.
