Healthcare Navigation Specialist

3 weeks ago


Dublin, Ohio, United States quantum-health Full time

Explore a rewarding career with Quantum Health as a Patient Service Representative, where you'll play a vital role in simplifying the complex healthcare landscape.

About the Company

Founded in 1999 and headquartered in Central Ohio, Quantum Health is a privately-owned, independent healthcare navigation organization dedicated to making healthcare simpler and more effective for our millions of members.

Competitive Compensation

We offer a competitive base salary of $18+ per hour, plus shift differential pay of +$0.50 per hour between 11:00am-8:30pm EST and +$1.50 between 12:00pm-10:00pm EST.

Job Description

As a Patient Service Representative, you'll interact with our members, clinicians, and service providers on the phone, using leading technology to provide exceptional customer service, empathetic member guidance, and advocate for our members' needs.

Key Responsibilities:
  • Provide top-notch customer service through inbound/outbound calls
  • Offer supportive guidance to members, including verification of benefits and creation of authorizations
  • Act as an advocate for our members by communicating with network liaisons, clinical professionals, and finance staff
Required Skills and Qualifications

We're seeking candidates with excellent communication skills, a caring personality, and strong administrative/technical skills. A high school diploma or GED equivalent is required, and we encourage individuals from diverse backgrounds to apply.

Benefits

We offer a comprehensive benefits package, including health, vision, and dental coverage, life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services, and more.

Culture and Environment

Join a dynamic team that values diversity, equity, and inclusion. Enjoy a modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, a complimentary 24/7 fitness center, outdoor walking paths, game room, notary, and dry-cleaning services.


  • Healthcare Navigator

    1 month ago


    Dublin, Ohio, United States quantum-health Full time

    Job SummaryWe are seeking a skilled Patient Service Representative to join our team at Quantum Health. As a key member of our healthcare navigation organization, you will be responsible for providing exceptional customer service and ensuring our members receive the care they need.About the RoleYou will interact with our members, clinicians, and service...


  • Dublin, Ohio, United States quantum-health Full time

    About the OpportunityWe are seeking a skilled Healthcare Navigation Professional to join our team as a Utilization Management Clinician. In this role, you will assess and review requests for behavioral health and substance use disorder levels of care, collaborating with healthcare providers to facilitate discharge planning and providing high-quality customer...

  • Healthcare Navigator

    3 weeks ago


    Dublin, Ohio, United States quantum-health Full time

    About the RoleThe Patient Service Representative (PSR) role at Quantum Health serves as our entry point into healthcare navigation. As a PSR, you'll be a tech-savvy helper, investigator, and problem solver who interacts with our members, clinicians, and service providers on the phone using leading technology to simplify the complex healthcare landscape.No...


  • Dublin, Ohio, United States quantum-health Full time

    Job SummaryWe are seeking a skilled Clinical Behavioral Health Navigator to join our team. In this role, you will be responsible for navigating the complexities of healthcare and ensuring that our members receive the highest level of care.About UsFounded in 1999, we are a privately-owned, independent healthcare navigation organization based in Central Ohio....


  • Dublin, Ohio, United States Arrow Healthcare Staffing Full time

    Arrow Healthcare Staffing is a reputable travel nursing and allied health recruiting firm based in the Midwest. We specialize in placing top talent in local and travel positions across various disciplines.We are currently seeking a skilled Diagnostic Imaging Specialist to join our team for a 13-week assignment in Dublin, Ohio. As a Diagnostic Imaging...


  • Dublin, Ohio, United States Host Healthcare Full time

    Host Healthcare is a leading travel healthcare company with an immediate opening for an Advanced Medical Imaging Specialist in Dublin, Ohio. If you are interested in this position, please contact your recruiter and reference Job #1968867About the RoleThis 13-week assignment requires a skilled Advanced Medical Imaging Specialist to work 40 hours per week, 8...


  • Dublin, Ohio, United States OhioHealth Full time

    We are looking for a highly motivated Nursing Care Specialist to join our team at OhioHealth. This is a full-time position that offers a competitive salary of $95,000 per year, along with a comprehensive benefits package.About the Role:This position provides general nursing care to patients and families along the health-illness continuum in diverse...


  • Dublin, Ohio, United States Optalis Healthcare Full time

    Job Title:Infection Preventionist SpecialistAbout Optalis Healthcare:We are seeking an experienced RN Infection Control Preventionist to join our team. Our company offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as generous paid time off and holiday pay.Responsibilities:Assist the DON/ADON in planning,...

  • Registered Nurse

    3 weeks ago


    Dublin, Ohio, United States Amedisys Inc. Full time

    About AmedisysAmedisys is a leading provider of home health, hospice and high-acuity care, dedicated to helping patients and families navigate the complex healthcare system. With a focus on compassionate, patient-centered care, you would be joining a team of professionals committed to improving the lives of those they serve.**Our Mission**We are committed to...


  • Dublin, Ohio, United States Amedisys Full time

    Amedisys, a leading provider of home health, hospice and high-acuity care, is seeking highly skilled and compassionate physical therapists to join our team.About AmedisysWe are dedicated to helping patients and families navigate the complex healthcare system with compassionate, patient-centered care. Our team of professionals is committed to improving the...

  • Travel Nurse RN

    2 weeks ago


    Dublin, Ohio, United States Arrow Healthcare Staffing Full time

    Job Title: Travel Nurse RN - Home Health SpecialistAbout the Job:Arrow Healthcare Staffing is seeking a dedicated and compassionate travel nurse to join our team as a Home Health RN in Dublin, Ohio. As a vital member of our healthcare staff, you will have the opportunity to make a meaningful difference in the lives of patients and their families.Job...


  • Dublin, Ohio, United States MedPro Healthcare Allied Staffing Full time

    About MedPro Healthcare StaffingAt MedPro Healthcare Staffing, we are dedicated to providing top-notch temporary and contract staffing services for healthcare facilities nationwide.We take pride in matching our travelers with rewarding assignments that meet their unique needs and career goals.Job Summary:We are currently seeking a skilled Diagnostic Imaging...


  • Dublin, Ohio, United States Dublin Physical Medicine Full time

    About the RoleDublin Physical Medicine is seeking a motivated and detail-oriented Medical Assistant to join our dynamic team. As a Medical Assistant, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare professionals.Key ResponsibilitiesPrepare patient charts...


  • Dublin, Ohio, United States Columbus Springs Full time

    Job OverviewColumbus Springs, a nationally recognized healthcare organization, seeks a reliable and patient-focused Transportation Specialist to join our team in Dublin, Ohio. This role is responsible for safely transporting patients to various locations, maintaining accurate mileage records, and ensuring the vehicle is presentable at all times.


  • Dublin, Ohio, United States MLee Healthcare Staffing and Recruiting, Inc Full time

    Job Title: Dedicated Rehabilitation SpecialistAbout Us: MLee Healthcare Staffing and Recruiting, Inc is a respected leader in providing exceptional healthcare solutions to our clients.Compensation: The estimated annual salary for this role is $85,000 - $110,000 based on industry standards and qualifications.Job Summary:As a skilled Physical Therapist, you...


  • Dublin, Ohio, United States Ohio Health Full time

    We are more than a health system at OhioHealth. We believe in a lifelong partnership between wellness and sickness, requiring an expert guide to navigate this journey.Job OpportunityNursing ExcellenceThis role provides exceptional nursing care to patients and families across diverse healthcare settings, collaborating with the multidisciplinary team to...


  • Dublin, Ohio, United States MedPro Healthcare Allied Staffing Full time

    About the RoleWe are seeking a skilled Radiology Technician to join our team in Dublin, Ohio. As a Travel X-Ray Imaging Specialist, you will be responsible for obtaining diagnostic details that aid doctors in making informed treatment decisions.


  • Dublin, Ohio, United States Mount Carmel Health System Full time

    About the OpportunityAs a Laboratory Specialist, you will play a crucial role in providing high-quality patient care at Mount Carmel Dublin. We are seeking an experienced and detail-oriented individual to perform laboratory testing, analyze results, and report findings accurately and efficiently.The ideal candidate will have a strong foundation in medical...

  • Nurse Care Specialist

    2 weeks ago


    Dublin, Ohio, United States Columbus Springs - Dublin Full time

    Columbus Springs Dublin is a nationally recognized healthcare organization that provides compassionate behavioral health services. As a Nurse Care Specialist, you will play a critical role in our team's mission to deliver quality patient care.


  • Dublin, Ohio, United States OhioHealth Full time

    Job Title: Surgical Technologist Specialist">About the Job:We are seeking a highly skilled and dedicated Surgical Technologist Specialist to join our team. As a key member of our surgical team, you will be responsible for preparing the operating room and gathering supplies needed for procedures.The ideal candidate will have a strong foundation in surgical...