Pet Hotel Assistant

2 weeks ago


Carson City, Nevada, United States Wag Hotels Full time
Client Services Team Member

We are seeking a highly motivated and compassionate individual to join our Client Services Team at Wag Hotels. As a Client Services Team Member, you will be responsible for providing exceptional customer service to our clients and their pets.

Your primary duties will include managing guest check-ins and check-outs, processing online reservations, and responding to client inquiries via email, phone, or in-person. You will also be responsible for maintaining accurate medical and behavioral records of our guests using our online database.

This is an entry-level position with opportunities for growth and development. We are looking for someone with excellent communication skills, both written and verbal, and the ability to multitask in a fast-paced environment.

Requirements
  • Must be at least 18 years of age
  • High School Diploma or equivalent
  • Ability to work holidays and weekends
  • Computer literacy and ability to type 30 wpm
  • Ability to lift 50 lbs
  • Comfortable handling dogs and cats of all sizes, breeds, and personality types
  • Excellent written and verbal communication in English
Benefits
  • Free daycare for your dog after your first 30 days
  • Two weeks of free boarding for your dog or cat (during nonpeak periods)
  • 30% discount on all retail
  • Health Benefits through 'Lemonaid'
  • Retirement Savings Program through CalSavers
  • Paid sick leave

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees and clients.


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