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Hospitality Team Member

2 months ago


Des Moines, Iowa, United States Atrium Hospitality Full time

About Atrium Hospitality

Atrium Hospitality is a leading provider of hospitality services, dedicated to delivering exceptional experiences to our guests. As a Front Desk Associate, you will be part of a dynamic team that embodies the Atrium SPIRIT - a culture of teamwork, passion, and appreciation for service excellence.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process payments, handle guest complaints, and maintain accurate records.
  • Collaborate with other departments to ensure seamless guest experiences.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.