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Houseperson
1 month ago
Job Title: Houseperson
Job Summary: We are seeking a highly motivated and detail-oriented Houseperson to join our team at Residence Inn Florence. As a Houseperson, you will be responsible for maintaining the cleanliness and organization of our hotel, ensuring a comfortable and welcoming environment for our guests.
Responsibilities:
- Greeting Guests: Greet guests and respond to their requests in a friendly and professional manner.
- Maintaining Cleanliness: Maintain a healthy and safe environment in common areas, including lobbies, stairwells, fitness centers, offices, bathrooms, meeting spaces, and restaurant spaces.
- Assisting Room Attendants: Assist room attendants as needed, stripping rooms, bringing supplies, and taking out garbage.
- Deep Cleaning: Deep clean carpets, dust and polish furniture, and empty trash containers.
- Reporting Issues: Report any technical issues and maintenance needs to the management team.
- Restocking Supplies: Restock cleaning carts and supplies as needed.
- Following Health and Safety Rules: Follow all health and safety rules and regulations.
- Attending Meetings: Attend meetings as required and participate in team discussions.
- Providing Excellent Customer Service: Interact with guests to ensure their total satisfaction and provide excellent customer service.
Qualifications:
- Prior Cleaning Experience: Prior cleaning experience is required.
- High School Diploma or Equivalent: A high school diploma or equivalent is required.
- Customer Service Experience: Customer service experience, preferably in a hotel or related field, is required.
- Ability to Work Independently: The ability to work independently without close supervision is required.
- Schedule Flexibility: Must have schedule flexibility for both AM/PM shifts, weekends, and holidays.
- Ability to Lift and Push Heavy Objects: Ability to lift, pull, and push moderate to heavy amounts of weight (minimum of 20 lbs) is required.
- Age Requirement: Must be 18 years or older.
Equal Opportunity Employer: Raines is proud to be an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.