Equipment Service Manager

4 days ago


Independence, Missouri, United States RDS Equipment, Inc. Full time
Job Description

We are seeking a highly skilled and experienced professional to lead our service department as the Equipment Service Manager. This key role is responsible for overseeing service technicians, addressing customer inquiries, managing and generating required documentation for service calls, data entry, creating quotes for customers, and closing out work orders.


  • Manage a team of service professionals to ensure high employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Create a work schedule for each technician daily
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records


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