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Hospitality Host/Hostess

2 months ago

San Mateo, California, United States Lazy Dog Restaurants LLC Full time
About the Role

We are seeking a highly motivated and enthusiastic Host/Hostess to join our team at Lazy Dog Restaurants LLC. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities
  • Guest Greeting and Seating: Welcome guests with a genuine smile and enthusiasm, making them feel welcome and valued.
  • Wait Time Management: Notify guests of wait times and manage the seating system to ensure a smooth and efficient experience.
  • Communication: Answer phone calls and respond to questions about the menu, reservations, and the restaurant.
  • Conflict Resolution: Address difficult situations and guest complaints in a professional and courteous manner.
  • Teamwork: Collaborate with other team members to ensure a seamless and enjoyable experience for our guests.
What We Offer
  • Competitive Pay: Earn $17.35 per hour, plus tips.
  • Flexible Scheduling: Enjoy a flexible schedule that allows you to balance work and personal life.
  • Benefits: Participate in our comprehensive benefits package, including medical, dental, vision, and 401(k) plans.
  • Professional Growth: Take advantage of opportunities for advancement and professional development within our company.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Licenses and Certifications: Food Handlers Card (California, Florida, Georgia, Illinois, Nevada, Texas, Virginia).