Electrical Systems Specialist

2 days ago

Tea, South Dakota, United States Harvard Integrations Full time

As a key member of our team at Harvard Integrations, this role involves providing top-notch service and support to customers during field visits related to warranty and product installation.

Job Responsibilities:
  • Lead all activities related to field service work, ensuring seamless execution and customer satisfaction.
  • Maintain strict compliance with all applicable state and federal laws, including OSHA, EPA, and labor regulations.
  • Adhere to all established site rules and protocols.
  • Coordinate activities with customers and their contractors to ensure effective collaboration.
  • Supervise site installations, ensuring timely completion and high-quality results.
  • Document and record all field service activities, providing valuable insights for future improvements.
  • Perform tasks to install or repair electrical, mechanical, paint, or fabricated systems, utilizing expertise and specialized knowledge.
  • Utilize hand tools, powered tools, and personal lifts to complete tasks safely and efficiently.
  • Serve as the primary point of contact for customers with new or ongoing issues, providing clear communication and resolution.
  • Maintain and inspect service vehicles to ensure optimal performance and safety.
  • Manage on-site employee performance, addressing concerns and communicating effectively with the Field Service Manager.
  • Train employees in new responsibilities and assist with production-related duties when necessary.
  • Interface with other shop supervisors, staff, production management, design engineers, and management to ensure seamless collaboration.
  • Adhere to established quality guidelines, upholding the highest standards of excellence.
  • Maintain a clean and organized work area, promoting a safe and efficient work environment.
  • Perform manufacturing and maintenance duties between field service trips, ensuring continuity and efficiency.
Additional Requirements:
  • Licenses/Certifications: YES
  • Complete and maintain the 30-hour OSHA certification.
  • Valid driver's license.
  • Passport.
Requirements:
  • Minimum 5 years of experience in manufacturing.
  • Electrical experience is preferred.
  • Excellent communication skills, enabling effective interaction with all levels of employees, vendors, departments, and customers.
  • Desire to build a strong team, coach, and develop employees.
  • Strong computer skills, including Excel, Word, PowerPoint, and job cost/inventory control software systems.
  • Ability to read, understand, and interpret structural and electrical drawings.
  • Strong knowledge of heavy steel fabrication, welding, sheet metal, industrial painting, electrical processes, rigging, and transportation.
  • Proficiency in current processes used within the production environment.
  • Willingness to develop skill sets to understand all aspects of manufacturing.
  • Ability to support manufacturing on-site in Tea, SD during non-travel time.
Educational Requirements:

High school education preferred.

As a highly competitive candidate, you will be rewarded with a salary of $23.00/hour.

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