Front Line Customer Care Specialist

2 weeks ago


Tampa, Florida, United States Family Dollar Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of the Family Dollar team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective product placement and promotion.

Main Responsibilities:
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently
  • Greet customers warmly and assist them with finding products, offering recommendations and suggestions when needed
  • Complete cash register transactions accurately and efficiently, handling payments and making change as necessary
  • Maintain a clean and organized sales floor, restocking shelves and facing merchandise as required
Requirements

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. High school diploma or equivalent required; previous retail experience preferred.

What We Offer

We offer a competitive salary range of $25,000 - $35,000 per year, based on experience and location. In addition to a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

Estimated Salary: $31,000/year

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