Sales Associate
4 weeks ago
We are seeking a skilled Sales Associate to join our team at Great American Cookies. As a Sales Associate, you will be responsible for managing food preparation, ensuring smooth transactions, and providing exceptional customer service.
Responsibilities:
- Clean and maintain kitchen equipment and tools
- Adjust oven temperatures for proper baking
- Decorate cookie cakes with glazes, icings, and edible toppings
- Prepare custom-made pastries based on customer preferences
- Maintain food safety practices
- Utilize electronic equipment, such as cash registers and POS systems
- Maintain clean and tidy checkout areas
- Process payments in cash or credit
Job Requirements:
- Ability to issue receipts, refunds, or change orders
- Ability to cross-sell products and introduce new ones
- Ability to resolve customer complaints and provide relevant information
- Previous work experience as a retail cashier or similar role preferred
- Excellent guest service skills
- Experience with cake decoration techniques preferred
- Ability to remain calm and focused in a fast-paced environment
- Basic math skills
- Strong communication skills
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