Sales Associate

4 weeks ago


Kingwood TX, United States Great American Cookies Full time
Job Brief:
We are seeking a skilled Sales Associate to join our team at Great American Cookies. As a Sales Associate, you will be responsible for managing food preparation, ensuring smooth transactions, and providing exceptional customer service.

Responsibilities:

  • Clean and maintain kitchen equipment and tools
  • Adjust oven temperatures for proper baking
  • Decorate cookie cakes with glazes, icings, and edible toppings
  • Prepare custom-made pastries based on customer preferences
  • Maintain food safety practices
  • Utilize electronic equipment, such as cash registers and POS systems
  • Maintain clean and tidy checkout areas
  • Process payments in cash or credit

Job Requirements:

  • Ability to issue receipts, refunds, or change orders
  • Ability to cross-sell products and introduce new ones
  • Ability to resolve customer complaints and provide relevant information
  • Previous work experience as a retail cashier or similar role preferred
  • Excellent guest service skills
  • Experience with cake decoration techniques preferred
  • Ability to remain calm and focused in a fast-paced environment
  • Basic math skills
  • Strong communication skills

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