Automotive Service Consultant

5 days ago


La Taillée, Pays de la Loire, United States Kerry's Car Care Full time

At Kerry's Car Care, we're looking for a skilled Automotive Service Consultant to join our team. As a key member of our service department, you'll be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Job Overview

We're a dynamic company with 9 locations in the Phoenix market, offering top-of-the-line automotive repair and maintenance services for all makes and models. Our clients rely on us for honest and expert advice, and we're committed to delivering exceptional results every time.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
  • Conduct thorough vehicle inspections and document customer concerns to enable our technicians to diagnose and service vehicles effectively.
  • Manage repair orders, communicate with customers, and follow through to ticket completion.
  • Maintain a high level of product knowledge to answer customer questions and provide solutions.
Requirements
  • 2-3 years of sales or customer service experience.
  • Proficiency in Microsoft Office and computer software.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
Benefits
  • Estimated salary: $45,000 - $60,000 per year.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for professional growth and development.
  • Paid time off and holidays.


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