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Software Implementation Consultant
2 months ago
About the Role:
Park Consulting Group is a leading technology consulting firm that specializes in implementing permitting software solutions for cities, counties, and government agencies. We are seeking a highly skilled Software Implementation Analyst/ Consultant to join our team.
Key Responsibilities:
- Project Administration:
- Interact effectively with clients and team members to ensure successful project delivery
- Manage project onboarding and setup processes
- Coordinate meetings and communicate project status to stakeholders
- Document client issues and communicate resolutions
- Project Meetings and Workshops:
- Attend project meetings, training sessions, and conferences with clients and team members
- Create agendas, meeting notes, and action items
- Communicate project status and progress updates to stakeholders
- Client Deliverables:
- Compile and review configuration documentation and data lists
- Perform software configuration and document configuration processes
- Provide feedback and updates on client deliverables
- Resolve client issues and requests in a timely manner
Requirements:
- Bachelor's Degree
- 2-3 years of experience in customer-facing work or software implementation roles
- Understanding of project management methodologies
- Strong analytical skills and excellent communication skills
- Ability to work in a virtual environment and adapt to new technologies
What We Offer:
Park Consulting Group offers a dynamic and challenging work environment with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.