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Retail Sales Associate

2 months ago

Lakewood, California, United States JoAnn Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Associate to join our team at JoAnn Fabric and Craft Stores. As a Retail Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process customer transactions accurately and efficiently at the cutting counter and cash register.
  • Stock shelves, maintain a clean and organized store environment, and participate in visual merchandising efforts.
  • Assist customers with finding products, answering questions, and providing recommendations.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store environment.
Requirements
  • High school diploma or equivalent required.
  • No prior experience necessary, but previous customer service experience preferred.
  • Ability to work a varied schedule, including evenings, weekends, and holidays.
  • Physical ability to stand for long periods, lift up to 49 pounds, and bend, stoop, and climb as needed.
What We Offer

As a Retail Associate at JoAnn, you will have the opportunity to work in a fast-paced and dynamic environment, develop your customer service and sales skills, and be part of a team that is passionate about delivering exceptional customer experiences.