Senior Client Advisor
4 weeks ago
Britten, Inc. is a veteran-owned creative production house dedicated to delivering innovative signage, displays, and event branding solutions that make our customers stand out in a crowd. With 35+ years of experience, we've leveraged our state-of-the-art design, printing, fabrication, and manufacturing capabilities to propel high-impact campaigns and promotional ideas into the world.
Job SummaryWe are seeking a Senior Client Advisor to build and sustain long-lasting relationships with our clients while identifying new and profitable sales opportunities to grow the client's business with Britten. Through client referrals, incoming lead follow-up, and the deepening of client relationships, you will measure success by meeting your sales revenue goals and quota.
Key Responsibilities- Communicate effectively with clients, making outbound calls to potential clients, and following up on leads
- Work together with the team to meet and exceed individual and company sales goals
- Drive outgoing sales efforts to identify the next high-potential customer for Britten and close the deal
- Create and present sales proposals to encourage sales and repeat business
- Listen and ask questions to understand customer needs while identifying sales opportunities
- Remain informed on market trends to stay competitive and drive new sales opportunities to clients
- Routine follow-up with clients on existing quotes and leads
- Bachelor's degree preferred with proven sales experience
- Experience using Customer Relationship Management (CRM) tools; Salesforce preferred
- Understand and follow department standards and processes with attention to detail
- Highly effective in prioritizing prospects to ensure time is focused on highest potential leads
- Ability to respond to the customer in a professional and timely manner and convert prospects to lifelong customers
- Exhibits strong organizational skills
- Creative thinking and brainstorming; thinking outside the box
- Relentless passion to delight our customers and work as a team committed to achieving team goals
- Effective in verbal and written communication as well as listening skills, communicates respectfully with others
- Demonstrates effective team work, conflict resolution skills, and relationship building internally and externally
- Approaches work with enthusiasm, maintains a positive outlook, and is self-reliant
- Must be able to keep up in a fast-paced work environment and have the ability to multi-task
- Occasional travel required
- Competitive hourly rate and/or salary
- Full benefits package for all full-time positions
- Medical, dental, and vision insurance coverage options
- 401K with employer match of contribution (Employer match equal to 50% of contributions to the plan, up to 6% of employee's pay)
- Paid holidays
- Paid time off (Full-time employees)
- Educational assistance
- Life insurance-company provided
- Reimbursement for safety glasses and/or work boots (if position requires and qualifies)
Britten, Inc. and its affiliates are equal opportunity employers and do not discriminate against otherwise qualified applicants in employment on the basis of race, color, religion, age, sex, national origin, genetic information, disability, or any other characteristics as protected by federal, state, or local law. Britten, Inc. is a drug-free employer.
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