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Upscale Restaurant Team Member

1 week ago

Charleston, West Virginia, United States Method Products Full time
Job Description

The Server Assistant / Food Runner is the backbone of our restaurant's operations. They are responsible for assisting servers in providing exceptional service, adhering to established service standards and protocols, and ensuring timely and correct delivery of orders. This role requires strong communication skills, attention to detail, and a positive attitude.
  • Assist Servers in providing warm and efficient service to all guests
  • Service tables with enthusiasm and a genuine smile welcoming their presence
  • Adhere to established service standards and protocols
  • Deliver orders timely and correctly, and perform table maintenance in an efficient and gracious manner
  • Check in after courses are dropped within an appropriate timeframe to ensure their satisfaction
  • Assist servers in proper rotation and polishing of glassware, silverware, and other service items
  • Follow proper hospitality standards when interacting with any guest
  • Come to work prepared with appropriate tools, laundered and pressed uniform, correct shoes, and a good attitude
  • Strong, upbeat and positive personality
  • Commitment to high standards with impeccable attention to detail
  • Ability to multi-task in a high volume, fast paced environment
  • Team and oriented mentality
  • Dependability
  • Passion for food, beverage and hospitality