Warehouse Operations Specialist

7 days ago

Romeoville, Illinois, United States Adecco US, Inc. Full time
Warehouse Customer Service Representative Job Description

Adecco US, Inc. is seeking a highly skilled Warehouse Customer Service Representative to join our team in Romeoville, IL. As a key member of our warehouse team, you will be responsible for providing exceptional customer service, handling administrative duties, and ensuring the smooth operation of our warehouse operations.

Key Responsibilities:
  • Process and monitor shipping and receiving transactions, including receipts, bills of lading, and orders, to ensure timely and accurate delivery.
  • Communicate effectively with transportation, management, coworkers, and customers through various media, including phone, email, and face-to-face interactions.
  • Manage customer information using our Warehouse Management System and Microsoft Office products, generating reports as needed.
  • Monitor damaged and/or on-hold product, notifying vendors and working with OFRs to resolve issues.
  • Exceed customer expectations by responding promptly to inquiries and handling situations to establish win-win outcomes.
Requirements:
  • Ability to take initiative and work with minimal direction.
  • Strong experience in Excel and shipping and bills of lading.
  • Working knowledge of WMS and Excel.
  • High School Diploma or highest degree earned.
  • Ability to clearly communicate with manager, customer, and coworkers.
Benefits:

Adecco US, Inc. offers a competitive benefits package, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefits provide employees with the flexibility to choose the type of coverage that meets their individual needs.

Equal Opportunity Employer/Veterans/Disabled. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.

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