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Room 94 Bartender

2 months ago


Petoskey, Michigan, United States Odawa Casino Resort Full time
Job Summary

We are seeking a highly skilled and enthusiastic Bartender and Server to join our team at Odawa Casino Resort. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a memorable and enjoyable experience.

Key Responsibilities
  • Provide Excellent Service: Greet and welcome guests, take orders, and serve food and beverages in a timely and efficient manner.
  • Anticipate Guest Needs: Monitor guest consumption and respond accordingly, ensuring a safe and enjoyable experience.
  • Maintain a Clean and Organized Environment: Keep the bar area stocked, clean, and ready for guests, adhering to health codes and safety guidelines.
  • Operate Point of Sale Systems: Accurately process transactions, handle cash, and maintain financial controls.
  • Upsell and Suggestive Sell: Use product knowledge to recommend drinks and food, increasing sales and enhancing the guest experience.
  • Collaborate with Team Members: Work effectively with colleagues to ensure seamless service, maintaining a positive and professional attitude.
  • Meet Physical Demands: Lift up to 50 pounds, stand for long periods, and perform other physical tasks as required.
Requirements
  • Minimum 1 Year Experience: In bartending or a related service industry role.
  • Excellent Communication Skills: Fluency in English, both written and spoken.
  • Basic Math Skills: Ability to accurately handle cash and process transactions.
  • TIPS Training and Certification: Completion of TIPS training and certification within 30 days of employment.
  • Flexibility: Ability to work varied shifts, including weekends, holidays, and special events.
Preferred Qualifications
  • Native American Preference: Preference given to Native Americans in accordance with applicable tribal law.
System Access

Access to Agilysys InfoGenesis and Trakka systems.

Mission and Values

We create excitement and memories at Odawa Casino Resort. Our values include:

  • A Fun and Rewarding Environment: A safe, consistent, and enjoyable work environment for our team members.
  • A Warm Reception: A welcoming atmosphere for our guests, providing a positive first impression.
  • Optimal Entertainment Experience: Exceptional service, ensuring a memorable experience for our guests.
  • Support for Waganakising Odawak Values: Adherence to the Waganakising Odawak values of Wisdom, Love, Respect, Bravery, Honesty, Humility, and Truth.
  • Community Connection: A commitment to contributing to and connecting with our community.