Executive Director

3 weeks ago


Fairfax Station, Virginia, United States Golds Gym DC Metro Area Full time
Job Title: General Manager

At Golds Gym DC Metro Area, we are seeking a highly skilled and experienced General Manager to lead our gym location. The successful candidate will be responsible for overseeing all aspects of the gym, including sales, fitness, and operations.

Key Responsibilities:
  • Deliver a clean, crisp, and friendly member and team member experience
  • Manage the top and bottom lines of the P&L
  • Lead the team to achieve a total fitness experience for all members
  • Oversee sales process and systems
  • Manage, monitor, and evaluate the performance of all gym-related managers
  • Hire, train, and schedule all gym-level staff
  • Delegate, monitor, and evaluate specifically assigned responsibilities of sales team
  • Provide and maintain the highest level of customer service through personal actions and development of staff
  • Facilitate and monitor company-wide initiatives
  • Provide effective decision making regarding customer service issues
  • Ensure facility is clean and operationally sound
  • Plan and promote special events for the gym, monthly, to drive member engagement, using corporate marketing as needed
  • Responsible for managing janitorial and office supplies, printing, and forms and small equipment
  • Responsible for taking walk-in guests to deliver results in dues, meet expectations around personal production
  • Ensure compliance throughout the gym
Requirements:
  • Three years of related management experience
  • Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, labor management, and facilities maintenance
  • Strong sales and customer service skills with proven results
  • Bachelor's degree in business or related field preferred


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