Referral Coordinator

3 weeks ago


Hermiston, United States Good Shepherd Health Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Good Shepherd Health Care. The successful candidate will be responsible for coordinating patient referrals, scheduling appointments, and ensuring seamless communication between providers and staff.

Key Responsibilities
  • Collect and verify patient demographic and insurance information
  • Schedule, cancel, or reschedule patient referrals according to practice guidelines
  • Assist receptionists with preparing charts for patient visits, verifying insurance coverage, and ensuring medical records are complete
  • Scan documents into electronic charts and ensure records are up-to-date
  • Take messages and deliver them in a timely manner
  • Document appointment no-shows in Epic
Requirements
  • High school graduate or equivalent preferred
  • Bilingual and/or English-Spanish speaking preferred
  • Ability to work with a culturally diverse population
  • Knowledge of computers, phones, and office equipment
  • Knowledge of insurance regulations and medical terminology
Working Conditions

The Referral Coordinator will work in an inside environment with variable noise levels, occasional exposure to combative customers, and a rapid pace creating an unpredictable environment.


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