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Customer Service Representative
2 months ago
At Sarah Bush Lincoln, we are seeking a skilled Call Center Associate to join our Food and Nutrition Services team.
Job Summary:The Call Center Associate is responsible for handling patient room service orders, answering patient calls, and entering meal orders into the DFM computer system. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:- Accepts orders for patient guest trays and collects payment.
- Administers and prints reports per schedule.
- Answers room service calls and enters meal orders into the computer system.
- Assigns house diets to patients unable to participate in room service.
- Calculates and documents the calorie and protein consumption for patients on Nutrient Intake Studies.
- Completes diet histories and instructs patients and/or their families on dietary restrictions ordered by the physician.
- Coordinates call center processes with production.
- High School diploma or equivalent.
- Food Handlers Certificate within 30 days.
Pay is based on applicable experience, starting at $16.14 per hour. If you are a motivated and detail-oriented individual who is passionate about providing excellent patient care, we encourage you to apply for this exciting opportunity.
