Master Boiler Operations Manager

7 days ago


New York, United States ABConsulting BK NYC LLC Full time
Job Overview

A dynamic and reputable plumbing service company, ABConsulting BK NYC LLC, is seeking a seasoned Master Boiler Operations Manager to oversee boiler installation and maintenance operations in the New York City area.

Salary & Benefits

The estimated salary for this role is between $90,000 to $110,000 per year, depending on experience. The position also offers medical, dental, and vision insurance, as well as paid holidays.

Key Responsibilities

The Master Boiler Operations Manager will be responsible for:

  • Team Oversight:
    • Supervise and mentor boiler installers and service technicians to ensure high-quality workmanship and efficient job completion.
    • Address disciplinary issues and provide constructive feedback to team members.
  • Coordination & Planning:
    • Schedule and organize boiler installation jobs, prioritizing tasks based on urgency and customer needs.
    • Conduct site visits to plan and ensure compliance with building codes and specifications.
    • Manage logistics to ensure timely job completion and minimize delays.
  • Technical Support:
    • Provide technical assistance and guidance to field technicians, ensuring they have the necessary tools and resources to complete jobs efficiently.
    • Ensure after-hours emergencies are covered by having a responsive support system in place.
  • Client Interaction:
    • Handle escalated client issues promptly and professionally, providing resolution and follow-up as needed.
    • Step in to complete urgent heating calls when required, demonstrating a commitment to customer satisfaction.
  • Quality Assurance:
    • Review technician notes and material lists to ensure accuracy and completeness.
    • Inspect workmanship to ensure it meets company standards and industry best practices.
Requirements

To be successful in this role, candidates should possess:

  • A minimum of 10 years of experience in a supervisory role within the plumbing industry.
  • High proficiency in current DOB plumbing code and related regulations.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, clients, and vendors.
  • Strong organizational and multitasking abilities, with a focus on efficiency and productivity.
  • Computer proficiency and familiarity with industry-specific software and tools.
  • Ability to work under pressure and meet deadlines, while maintaining a high level of integrity and professionalism.
  • A valid driver's license and ability to commute daily to different locations throughout the New York City area.

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