Personal Banker

PNC Financial Services Group is seeking a highly skilled and motivated Personal Banker - Relationship Builder to join our team. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving business growth.

• Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve the customer's financial well-being.
• Sales and Service Excellence: Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
• Product Knowledge and Risk Management: Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, managing risk through adherence to all policies and procedures.
• Team Collaboration and Communication: Collaborate with ecosystem partners and colleagues to grow customer share of wallet, leveraging technology, tools, and resources to deliver a full PNC conversation with every client interaction.

• Education and Experience: High school diploma or equivalent, with 1+ years of related experience in banking or a related field.
• Skills and Competencies: Strong customer service skills, ability to work in a fast-paced environment, and proficiency in banking products and services.
• Preferred Qualifications: Bilingual Spanish preferred, experience in sales and service, and knowledge of financial industry trends and regulations.

• Competitive Compensation and Benefits: PNC offers a comprehensive range of benefits, including medical, dental, and vision coverage, 401(k) matching, and paid time off.
• Opportunities for Growth and Development: PNC is committed to helping our employees grow and develop their careers, with opportunities for training, mentorship, and advancement.
• Diverse and Inclusive Work Environment: PNC is an equal opportunity employer, committed to creating a diverse and inclusive work environment that values and respects all employees.