Sales Associate

6 days ago

Waldorf, Maryland, United States Carter'sOshKosh Full time

About Us

Carters, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop, and Little Planet brands.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

About the Role

As a Sales Associate, you will be the first face of the brand for growing families. You will congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey.

You will join a welcoming and inclusive environment that values and optimizes skills and talents. Our team is dedicated to providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities

  1. Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
  2. Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
  3. Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
  4. Execute and expedite point of sale/register transactions.
  5. Complete floor replenishment and shipment as needed.
  6. Articulate current promotional events and the brand loyalty program, including credit, to customers.
  7. Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Requirements

  • A positive and solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • The ability to manage multiple tasks at once.

What We Offer

  • Schedules that fit your life. Our hours of operation allow you to balance work and personal activities.
  • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more.
  • Advance You Program helps earn a GED or a bachelors degree tuition-free or learn English as a second language.
  • The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
  • Development programs to help you grow in your current role and beyond.

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