Fontana-OC-Clinic Appointment Coordinator

7 days ago


Fontana, United States MSCCN Full time

Join our team as a Customer Service Representative and play a key role in providing exceptional customer service to members. As an Appointment Scheduler, you will be responsible for scheduling appointments through complex appointment making applications and prioritizing member needs.

**Key Responsibilities**

  • Use tact and diplomacy in handling difficult interactions with members
  • Identify ways to improve quality of service to members and recommend steps used to accomplish these changes
  • Perform other related duties as required

**Requirements**

  • One (1) year customer service experience in a service-related industry, preferably healthcare
  • High school graduate or General Education Development (GED) equivalent
  • Bilingual (English/Spanish) Level I required

**Benefits**

  • An estimated salary of $62,000 per year, depending on experience
  • A competitive benefits package, including medical, dental, and vision insurance
  • Opportunities for career growth and professional development


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