Retail Sales Associate
4 weeks ago
We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Marshalls. As a Sales Floor Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.
Key Responsibilities- Provide a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
- Role model established customer experience practices with internal and external customers, supporting and embodying a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases/returns and count change back to customer according to established operating procedures, promoting credit and loyalty programs.
- Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards, accurately processing and preparing merchandise for the sales floor.
- Initiate and participate in store recovery as needed throughout the day, maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store.
- Provide and accept recognition and constructive feedback, adhering to all labor laws, policies, and procedures, supporting and participating in store shrink reduction goals and programs.
- Participate in safety awareness and maintain a safe environment, performing other duties as assigned.
- Possess excellent customer service skills, able to work a flexible schedule to support business needs.
- Possess strong communication and organizational skills with attention to detail, capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
- Capable of lifting heavy objects with or without reasonable accommodation, working effectively with peers and supervisors, and possessing retail customer experience preferred.
Marshalls offers a comprehensive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Eligible associates may also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
This position has a starting pay range of $12.00 to $12.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience. Marshalls is an equal opportunity employer and considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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