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Seasonal Cashier

2 months ago


Oakland, California, United States Oakland Zoo Full time
Job Summary

We are seeking a Seasonal Cashier to join our team at the Oakland Zoo's Glowfari event. As a Guest Services Cashier, you will be the first point of contact for our guests at the zoo's entrances, creating a welcoming and supportive environment for everyone who visits.

Key Responsibilities
  • Provide excellent service to all Zoo guests and fellow Zoo Staff, supporting a friendly and helpful environment
  • Conduct cash, credit, and occasional check transactions with careful attention to details and accuracy
  • Provide efficient and responsive support to all guests
  • Maintain up-to-date, detailed knowledge of admissions policies and procedures
  • Maintain an organized workspace and adhere to proper cash-handling procedures
  • Demonstrate knowledge of, and support, the Conservation Society of California's mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of behavior
  • Perform other related duties as required and assigned
Requirements
  • Able to read, count and write accurately
  • Able to communicate with customers, co-workers and management
  • Basic math skills
  • Flexible with work schedule
  • Basic computer skills needed
  • Able to work in confined space
  • Able to tolerate varying inclement outdoor weather conditions such as heat, cold, wind and rain
  • The Oakland Zoo requires full Covid vaccination (including up-to-date boosters)
Preferred Qualifications
  • Cash-handling experience
  • Previous customer service experience
  • Prior sales experience
Physical Considerations

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

  • Sitting
  • Communicating
  • Grasping
  • Reaching with Hands/Arms
  • Repetitive wrist, hand, and or finger movement
  • Clarity of vision at 36 inches or less
  • Ability to sit, stand, kneel, walk, bend, stoop and speak regularly for long periods of time
Knowledge, Skills & Qualities
  • Inclusive Culture- Fosters a culture of mutual respect, transparency, collaboration and belonging which allows all employees to feel appreciated, included, and valued.
  • Passion- Wholeheartedly believes in, represents, and models Oakland Zoo's mission and PRIDE values at all times.
  • Wildlife Aware- Understands mission to support the conservation and welfare of animals at The Zoo, locally and globally. This is demonstrated by a willingness/passion to reflect this mission in all actions and to continue to learn how to take action for wildlife.
  • Sustainability- Oriented toward the mission and values of the Oakland Zoo and able to put those into practice by finding creative and resourceful ways to develop sustainable practices within your role and department.