Field Service Engineer

10 hours ago


Fort Lauderdale, Florida, United States Strategic Systems Full time
Job Overview

We are seeking a skilled Field Service Engineer to join our team at Strategic Systems. As a Field Service Engineer, you will be responsible for providing top-notch technical support to our clients.

The ideal candidate will have a strong background in hardware break-fix experience, with a focus on laserjet break fix expertise.

This is a contract-to-hire position, initially lasting 90 days. After this period, the selected candidate will be considered for full-time hire, with a salary range of $19-$22 per hour.

The successful candidate must be based in the Fort Lauderdale FL area and possess excellent customer service skills. They will work under general supervision, traveling to client locations to maintain, analyze, troubleshoot, and repair desktops, laptops, servers, and printers.

Key Responsibilities:

  • Maintain good customer focus, meeting deadlines and service level agreements (SLAs)
  • Travel to client locations for on-site support
  • Analyze and troubleshoot technical issues
  • Repair and maintain desktops, laptops, servers, and printers

Requirements:

  • At least 3 years of experience in supporting desktops, laptops, and printers
  • 3 years of customer service experience
  • Reliable transportation
  • Able to work weekends, staggered or late shifts, possibly including evenings and/or weekends
  • Personable and able to interact with a wide range of users and environments
  • Able to lift up to 50lbs and work from a bent, crouched, or kneeled position

Benefits:

  • Overtime pay
  • Reimbursement for transportation expenses
  • Opportunity to develop technical skills and advance in your career

What We Offer:

Strategic Systems offers a competitive salary, a dynamic work environment, and opportunities for professional growth and development.



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