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Customer Service Representative
2 weeks ago
Ferguson, a leading supplier of quality products, is seeking an experienced Customer Service Representative to join their team. As a key member of the sales floor, this individual will provide exceptional customer service, assisting customers with their queries and needs.
The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. They will also be knowledgeable about plumbing fixtures, lighting, and appliances, with a keen eye for detail.
Responsibilities will include:
- Providing timely quotations and accurate order processing
- Updating customer contracts and coordinating deliveries
- Supporting the Showroom Sales team in delivering personalized customer service
A commission-eligible role, this position offers a competitive salary range of $50,000 - $70,000 annually. In addition to a comprehensive benefits package, Ferguson prioritizes its associates' well-being, offering meaningful enhancements to support their mental, physical, and financial health.
