Membership Sales Associate
4 weeks ago
Job Summary: We are seeking a highly motivated and results-driven Membership Sales Associate to join our team at Mandel JCC. As a Membership Sales Associate, you will be responsible for generating new membership leads and sales through inside and outside sales calls.
Key Responsibilities:
- Prospect and generate new membership leads and sales through inside and outside sales calls.
- Conduct prospective members' interviews and provide facility tours.
- Assist with growing corporate membership and Jewish Agency programs by calling on local businesses and developing relationships with HR and Benefits managers, marketing staff, and/or leadership.
- Call on local Realtors, medical professionals, Jewish Agencies, and other local businesses to develop relationships and generate membership referrals.
- Cross-sell Camps, Early Childhood, Club-J upgraded locker room, recovery zone, personal training, small group training, etc., to new and existing members.
- Coordinate the flow of new members into our Fitness, Wellness, and Recreation areas through an orientation.
- Build relationships with members to obtain referrals and promote membership.
- Foster relationships with members to ensure a positive experience and retain their membership long-term.
- Conduct membership retention calls to current members at 10-day, 30-day, and 90-day periods to encourage usage of the Mandel JCC's facilities.
- Attend regular meetings with the Membership Manager/FWR team to coordinate monthly membership sales goals and strategies and provide updates on these.
- Accurately complete all membership applications and financial paperwork on a timely basis, including sales performance.
- Attend and represent The J at outside meetings, health fairs, and corporate events and functions with the specific purpose of promoting membership.
- Create cooperative efforts with Fitness, Wellness, and Recreation and all other departments to ensure immediate member satisfaction.
- Adhere to the dress code of professional business casual daily.
- Communicate regularly with the Marketing Department regarding trends and comments from prospective members.
- Actively contribute ideas and strategies to the Marketing Department to attract new members.
Requirements:
- Bachelor's degree in fitness, health, marketing, sales, or a related field.
- Two to three years of experience with one-on-one sales and corporate sales.
- Strong interpersonal skills, including patience, positive attitude, and strong verbal and written communication skills.
- Strong organizational skills with attention to detail.
- Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
- Ability to stand, bend, lift, and walk for extended periods.
- Ability to lift and/or move up to 25 pounds.
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