Membership Sales Associate

4 weeks ago


Beachwood, Ohio, United States Mandel JCC Full time
Membership Sales Associate Job Description

Job Summary: We are seeking a highly motivated and results-driven Membership Sales Associate to join our team at Mandel JCC. As a Membership Sales Associate, you will be responsible for generating new membership leads and sales through inside and outside sales calls.

Key Responsibilities:

  • Prospect and generate new membership leads and sales through inside and outside sales calls.
  • Conduct prospective members' interviews and provide facility tours.
  • Assist with growing corporate membership and Jewish Agency programs by calling on local businesses and developing relationships with HR and Benefits managers, marketing staff, and/or leadership.
  • Call on local Realtors, medical professionals, Jewish Agencies, and other local businesses to develop relationships and generate membership referrals.
  • Cross-sell Camps, Early Childhood, Club-J upgraded locker room, recovery zone, personal training, small group training, etc., to new and existing members.
  • Coordinate the flow of new members into our Fitness, Wellness, and Recreation areas through an orientation.
  • Build relationships with members to obtain referrals and promote membership.
  • Foster relationships with members to ensure a positive experience and retain their membership long-term.
  • Conduct membership retention calls to current members at 10-day, 30-day, and 90-day periods to encourage usage of the Mandel JCC's facilities.
  • Attend regular meetings with the Membership Manager/FWR team to coordinate monthly membership sales goals and strategies and provide updates on these.
  • Accurately complete all membership applications and financial paperwork on a timely basis, including sales performance.
  • Attend and represent The J at outside meetings, health fairs, and corporate events and functions with the specific purpose of promoting membership.
  • Create cooperative efforts with Fitness, Wellness, and Recreation and all other departments to ensure immediate member satisfaction.
  • Adhere to the dress code of professional business casual daily.
  • Communicate regularly with the Marketing Department regarding trends and comments from prospective members.
  • Actively contribute ideas and strategies to the Marketing Department to attract new members.

Requirements:

  • Bachelor's degree in fitness, health, marketing, sales, or a related field.
  • Two to three years of experience with one-on-one sales and corporate sales.
  • Strong interpersonal skills, including patience, positive attitude, and strong verbal and written communication skills.
  • Strong organizational skills with attention to detail.
  • Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to stand, bend, lift, and walk for extended periods.
  • Ability to lift and/or move up to 25 pounds.

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